My CCRSoftware Program No Longer Connects to the Company File
Just a quick note – several of our clients have noted that they suddenly find that their CCRSoftware product can no longer connect to their QuickBooks company file. The symptoms vary, but the most typical are that the CCRSoftware program says that it Cannot open the QuickBooks Company File, and there often is a mention of an error code, 80040408 (or something similar).
There are two common causes for this, and a simple correction for both:
- Did you just update your QuickBooks program, perhaps with an “automatic update”? If you did, and then you started the CCRSoftware program and got this error, the simple fix is to close QuickBooks and then restart it. For some reasons many of the “automatic updates” close down the feature that QuickBooks provides that lets third party programs to access the file. Exiting and restarting QuickBooks usually resolves this.
- Are you running on Microsoft Vista? Please note that with Vista, all third party products that integrate with QuickBooks require that you enable UAC. If you have disabled this feature in Vista, you will have problems.
I’m mentioning this today because the recent R7 update for QuickBooks 2009 has created a lot of technical support calls for us, for the reason described above.
Category: General Tips
About the Author (Author Profile)
Charlie Russell is the founder of CCRSoftware. He’s been involved with the small business software industry since the mid 70′s, focusing on inventory and accounting software for small businesses. He is a Certified Advanced QuickBooks ProAdvisor and participate extensively in the QuickBooks Community user forums under the ID of CCRussell.
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Hi, I was wondering where I would go to import our current custom templates into CCRQInvoice? I can’t seem to find them in our Quickbooks file.
Unfortunately, CCRQInvoice won’t work with QuickBooks templates. If you want to print with CCRQInvoice you have to create a new template with our form designer.
We offer a form design service for reasonable prices if you want us to create one for you. Send us a PDF of a sample invoice from QB and we’ll tell you what the charge would be. Typically the charge is $75.
You don’t have to print with CCRQInvoice – after “processing” your orders in CCRQInvoice you can print the updated invoice from QuickBooks.